Help & Contact

Questions about the tinnitusdiary? Email gx.one2028@gmail.com and we typically reply within 24–48 hours on business days.

Email us

For the fastest response, tell us which feature or page you're asking about (and your order reference if you made a purchase).

gx.one2028@gmail.com

Average first reply: 24–48 hours, Monday–Friday.

Send a message

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Frequently asked questions

How fast do you reply?

We reply within 24–48 hours on business days. Billing and refund questions are prioritized.

What's free vs. the Pro unlock?

The free diary lets you log daily loudness, sleep, stress, noise and caffeine and see a two-week pattern snapshot. The $9.99 one-time Pro unlock adds 30-day history, week-over-week trends and a printable audiologist report.

Is this a medical device or diagnosis?

No. It's a self-tracking tool to help you spot patterns and bring evidence to your appointment. Sudden tinnitus, pulsatile tinnitus, or one-sided hearing loss deserve prompt medical evaluation — see a provider.

Do you offer refunds?

Pro is a one-time payment with a 30-day money-back window. Email us with your order reference and we'll sort it out quickly.

Is my data private?

Yes. No account is required and your diary entries stay in your browser — nothing is uploaded to a server.